Dealer won't work on bikes over 10 years old - Page 3 - Kawasaki KLR 650 Forum
2008+ KLR650 Wrenching & Mod Questions For repair, maintaining or modifying discussions related to the newly updated 2008 and beyond, Generation 2 KLR650 Motorcycle.

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post #21 of 24 Old 11-07-2019, 10:58 AM
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Originally Posted by Norton 850 View Post
I agree that it should be the bike owner's decision regarding repair costs.

But what happens is that dealers will get several OLDER bikes that that the owners are on the fence about repair costs, owing to the imbalance between repair cost and bike worth. So the older bikes start to pile up at the dealer and there becomes a time when bike storage is a problem. The bikes are typically rolled outside during the day and then rolled inside the building at closing time. And depending on the quantity of clunkers, real estate becomes scarce. So the dealer ends up storing a clunker for lord knows how long, which is not profitable. And then there's the parts problem. Dealers are obligated to repair with new components, so if they get part way through the repair of an older bike and cannot get a part from the mother ship, they're sort of stuck, as they cannot charge the customer for an incomplete repair.

Essentially, it's just not worth the dealership's time or storage space to attempt repairs on ten (10) plus year old bikes.

Jason
I understand what you're saying but IMO there are much better ways of dealing with that potential situation without a blanket policy based on the year of bike.

Dave
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post #22 of 24 Old 11-08-2019, 11:53 AM
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Pretty much any dealer says that today. Why would they? if they are trouble shooting a problem its hard to charge you 125.00 per hour to find a broke wire for a bike that may be worth 25% of the new one.
My thoughts are that its a toy to me so I will do all the work myself and if I screw it up well then when I go to the dealer and purchase the new one they can service it.
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post #23 of 24 Old 11-08-2019, 12:52 PM
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Originally Posted by Brent Thompson View Post
Pretty much any dealer says that today. Why would they? if they are trouble shooting a problem its hard to charge you 125.00 per hour to find a broke wire for a bike that may be worth 25% of the new one.
My thoughts are that its a toy to me so I will do all the work myself and if I screw it up well then when I go to the dealer and purchase the new one they can service it.
Luckily none around here. I also do almost all my own wrenching but the day I take my bike to the dealer for something I don't have the time or skills/tools to do myself and they refuse to work on it is the last time I buy a bike from them....and I've purchased seven from them so far.


Dave
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post #24 of 24 Old 11-08-2019, 01:36 PM
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Good point. That said though if you have bought 7 from them they most likely know your machine's and will work with you on complex issues or at least one of the techs will on the side. I would bet on it just because that is the kind of family the 2Wheel circle is. We want to see everyone enjoy the time as we do!

KTM and HD in WF, TX will tell you that. Suzuki will still work on anything no matter badge or age. Not sure about the Honda and Yamaha dealer.

We have a few of private shops with skills in the area also. That's a plus.

BT
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