Rec great customer service from MOTORCYCLEGEAR people yesterday. I called to place an order for a NelsonRigg bike cover and all i was asking was if they had in stock what I wanted to order, a Large size for my KLR. The guy, who it turned being the service mgr, said yes. But, wanted to know what bike I was ordering for. After I told him he spent about 15mins explaining why the L would most likely be alittle tight and it might be a better idea to go with the XL. And I did.
My point here is that some people simply would have answer my initial question and left it at that, said 'have a nice day' and hung up. This guy took the extra time and turned what may have been a disappointing transaction for me in to a good one.
I'm not trying to push MOTORCYCLEGEAR on anyone but just relating my experiance, quite refreshing.