Unhappy with JC Motors Motorcycle Shippers - Kawasaki KLR 650 Forum
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post #1 of 11 Old 10-23-2010, 05:46 PM Thread Starter
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Unhappy with JC Motors Motorcycle Shippers

I bought an 06 KLR to keep my 96 company. I purchased it on Sept. 29th and entered into a contract with JC Motors to ship it to me, they picked it up on the 6th of Oct and the Website said 'On Time' with a delivery of 11 Oct 2010 to 22 Oct 2010 and Dispatch will call 24 hrs prior to delivery. Well on the morning of the 22nd I called and they said they didn't know what happened and that they would check and get back to me. A guy named Mike called and said it would not be delivered till between the 26th and 29th of Oct 2010. It has been sitting in their depot in Kentucky for over a week. I was told 3 different explanations(excuses), one was they had several drivers out sick, another was they had a couple of trucks break down and the last was they didn't have any trucks going to Texas. The Gentleman said that the dates were approximate and were not a 'contract'. I'm looking at the paper work to see if it said anything about 'approximate', which I don't think it does. The Website said 'On Time" up until about 2 hours after my phone call on the 22 nd when it was changed to 'delayed', funny how that happened.

Steve E.........

Last edited by se3388; 10-23-2010 at 05:51 PM.
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post #2 of 11 Old 10-23-2010, 06:34 PM
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I've only used them once, shipping an almost new V Strom from Ontario, California to my place of work.. Tracking NEVER worked, and then THEY DUMPED IT!!

The pallet that the bike was supposed to be OAK as per the advertising, but instead was nothing but crappy pine. The straps basically pulled the pallet up into a rocking horse condition.

The Strom had 300 miles on it and was perfect. They did pay for all repairs, but I'll never every use them again..
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post #3 of 11 Old 10-23-2010, 07:14 PM
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Only ever shipped my HOnda, and the company was cool...if I remember the name or can find it I'll throw it up here.




"In a car you're always in a compartment, and because you're used to it you don't realize that through that car window everything you see is just more TV." R. Pirsig

PPMC #1.
Soon, we ride.

AKA JD Mader or you can call me "Dan" just not early for dinner.

Click my handle for a link to my homepage/blog...which has nothing to do with MCs. Free literature and music! Viva La Revolucion!
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RIP DM - Soon, we ride.
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post #4 of 11 Old 10-23-2010, 08:45 PM Thread Starter
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Dug through the paperwork and it does indeed say time is approximate. So I guess I'm stuck with their great customer service. LOL.

Steve E............
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post #5 of 11 Old 10-23-2010, 08:48 PM
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When I called to bitch (about pretty much the entire shipment) they just didn't care.
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post #6 of 11 Old 10-24-2010, 12:04 AM Thread Starter
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That's the attitude I got from them, he actually said "That's the way it is".
I shipped a Vulcan VN2000 from Wisconsin to California with Haul Bike and they kept me up to date all the time, they were first rate but they were higher this time so I went with JC Motors, guess I know better now.

Steve E...........
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post #7 of 11 Old 10-24-2010, 12:11 AM
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Haul bike, that was it.




"In a car you're always in a compartment, and because you're used to it you don't realize that through that car window everything you see is just more TV." R. Pirsig

PPMC #1.
Soon, we ride.

AKA JD Mader or you can call me "Dan" just not early for dinner.

Click my handle for a link to my homepage/blog...which has nothing to do with MCs. Free literature and music! Viva La Revolucion!
-------------------
2008 KLR 650
RIP DM - Soon, we ride.
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post #8 of 11 Old 10-25-2010, 01:02 PM
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I had a very different experience with JC Motors shipping my Ducati 888 Superbike to Calgary. The buyer arranged the shipping through JC Motors, but it was actually STI that took care of the shipping. Everything was on time and they took extra special care of the bike. I would use them again if the need were ever to arise.

Scott R. Nelson, 2001 XR650L, and a KTM 990 Adventure, Folsom, CA
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post #9 of 11 Old 10-25-2010, 01:40 PM
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Quote:
Originally Posted by Scott R Nelson View Post
Everything was on time and they took extra special care of the bike. I would use them again if the need were ever to arise.
Well, if they screwed up every shipment, chances are they wouldn't still be in business.

Maybe they got their shipping straightened around (although not according to the first post)..

My shipment was in March of 2007 and I see my my review of the shipment never quite seemed to make it online..

Like I said, the only thing they were concerned about was that they could only pay up to $7000 in damages. The bill was around $1200 for all the damages they did and they paid quickly.. The entire issue was the "pallet" they used.. It was soft wood and the tie downs pulled all 4 corners of the pallet up, turning it less into a motorcycle on a pallet, and more into a Weeble.. Unfortunately, my Weeble not only wobbled, but it also fell down.
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post #10 of 11 Old 10-25-2010, 09:03 PM Thread Starter
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They said today that everything is 'OK' and on time. Something seem wrong with that statement? If everything was on time and 'OK' my baby would have been here last week.

Steve E.............
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