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post #1 of 7 Old 01-29-2015, 08:32 PM Thread Starter
Join Date: Jan 2011
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Any Computer Gurus Out There

My situation: A couple of months ago, my "big" HP Touchsmart computer wouldn't start up. Doing some internet investigation, I came to the conclusion that my hard drive was probably fried. A guy at work offered to work on it for me for cheap. He confirmed the hard drive was bad so put in a new one for me: $45 and put Windows 7 on it since my original recovery disks didn't work, cleaned all the dust out of it, etc.

He put in a new Western Digital hard drive. I brought it home, fired it up and did the 90 or so Windows updates since he doesn't have Internet service right now.

Now the issue I have is that the hard drive constantly spins up and stops and also makes constant clicking noises like somebody turning a light switch on and off.

Windows says the hard drive controller drivers are working and up to date. I downloaded a diagnostic tool from Western Digital and tested the hard drive and it said it was fine.

I'm suspecting that for some reason the hard drive keeps repeatedly trying to "park" itself when it's not much in use and I'm wondering if maybe some Windows component is causing it. When the drive is in constant use, making the little grinding noise they all kind of make, it doesn't do the whirring and loud clicking.

Everything works fine: it's just very annoying and I'm guessing it will wear out a lot faster doing this.

When he gave it back to me, he said he thought my CD-ROM was going out because it made noise. It's obviously not the CD-ROM making all the noise, but the hard drive itself.

Anyhoo, I'm kind of tired with dealing with the guy and would like to try to just get this rectified myself before I have to give the whole computer back to him so he can figure it out. I don't have much to lose: there's nothing else on the computer right now so in a worst-case scenario he can just wipe the drive and reinstall the Windows.

If anybody has any ideas, fire 'em at me.....

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post #2 of 7 Old 01-29-2015, 10:03 PM
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Sounds like a bad hard drive.

“Take the risk of thinking for yourself , much more happiness , truth, beauty, and wisdom will come to you that way.” Hitchens
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post #3 of 7 Old 01-29-2015, 11:13 PM
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Western Digital's are loud and noisy, but they are inexpensive. Maxtor makes a high line hard drive that's pretty quiet.
But..... After a little Google search, many say that once the file transfer is done, it should quiet down.

Confidence is the feeling you have before you fully understand the situation."

Jeff in Napa California
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post #4 of 7 Old 01-30-2015, 05:39 AM Thread Starter
Join Date: Jan 2011
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I'm thinking it's some kind of mechanical issue with the drive that wasn't addressed by that check tool I downloaded from Western Digital.

As long as the drive is busy, it's quiet. It only seems to do this when it's really not doing anything.

Aside from the annoying loud clicking, I actually like the fact that the normal sounds of the drive are louder. My HD activity light is on the side of the computer where I can't see it so it's nice to be able to hear it when it's in use.

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post #5 of 7 Old 01-30-2015, 09:20 AM
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Clicks and clacks are okay. Watch out for high pitched squeals (happens when a read/write head touches the platter).
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post #6 of 7 Old 01-30-2015, 07:14 PM
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Try a SSD drive. Solid state, no moving parts no heat.

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post #7 of 7 Old 01-31-2015, 06:21 AM Thread Starter
Join Date: Jan 2011
Location: NW MO
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I wound up sending it back home with him even though he seems offended I suggested the drive he put in might be bad. He's weird, but I'm used to dealing with him. He wouldn't intentionally rip me off. I'll wait and see what he says.

The computer's 7 years old but I've always really liked it because it doesn't take up much room on my desk and and has a nice huge screen and high-quality internal speakers. All I do with it is browse the internet and process photos I've taken, so it's all I really need. I was just glad I'd already stashed all my photos on sticks or they were still on the card in my camera before the old HD went tits up. It happened without warning: no weird noises or activity. One day the computer just wouldn't boot up.

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