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Community Feedback: We Are Live!

4375 Views 71 Replies 14 Participants Last post by  pdwestman
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We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Our algorithm will serve a personal customized feed based on your prior engagement with content on the site. If you’ve liked and or commented, or are following certain topics that are of interest to you, similar content will appear at the top of the homepage.

Search
We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc.regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Support
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I will be here during your transition to the new platform, to help with any questions, help with navigation or how to do things, and to listen to your feedback so please don't hesitate to holler at me. I want to help. You can also check out our FAQs.

I do want to take a moment to introduce myself. My name is Cricket. When I was born, my father told his friends I was the ugliest baby he had ever seen, and that I sounded just like a cricket (I was born with the hiccups.) so yes, I have been Cricket for 58 years now. I live just outside of San Antonio, Texas. I spend most of my free time out in nature and exploring the back roads. During late autumn when it starts to finally cool down, I disappear from the world for a bit for camping trips and hiking.

Please don't be afraid to explore and test out things to see how they work on the site.

Although you can certainly use the "insert image" icon to upload an image to your post, you can also just drag and drop it to the text editor or even copy/paste it into there!

You can easily share videos just by adding the URL directly into the text editor!


Gif links from sites like giphy.com will display automatically just by adding the gif URL directly in the text editor. Try it!


I am a huge fan of the dark mode for the community. What is your favorite feature?

We will be seeing regular updates to the site which are largely based on community feedback so we absolutely want to hear your feedback!

I have worked with our community support team for just over 5 years but I have worked with forums for closer to two decades. I won't always know the answers to your questions, but I can find someone who does, as needed. ;)

- Cricket
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It seems pretty good to me, but I had a hard time getting to the view I'm used to. I used to use the "what's new" "last day" option, but didn't see it. So I wanted to go into the "wrenching" forum and just sort those by latest updated. That sort seems to not be effective.

But all is well, because I noticed the "new" bubble, and then adjusted the filter on the resulting page to get the same view as before, but it's not limited to the last day and the filter doesn't seem to be able to do that. It's actually fine tho, because the 'last updated' column makes it easy to see how new something is.

Overall, much nicer layout. Good job guys. Hope old links work… They seem to!
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This is different! Wow!

Gonna' take a little getting used to. GRRRRRRRRRRRRRRRRR! How did I space that line?
It transmitted twice, un-intentionally.

May I suggest that the title for the full forum listing be LARGER & BOLDER?
Or at the bottom of the Popular List / Index or whatever it's now called?
Yeah, I feel like a blind guy who grabbed his guide dog by the tail and started swinging it in a circle.

I'm just looking around...
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Yeah, I feel like a blind guy who grabbed his guide dog by the tail and started swinging it in a circle.

I'm just looking around...
Have you seen that Damocles has his original 'handle' back? Is the original 'handle' still banned from posting, may be the better question?
Take some time to browse the Community FAQs and let us know if you have questions. :)


- Cricket
Have you seen that Damocles has his original 'handle' back? Is the original 'handle' still banned from posting, may be the better question?
So funny damnocles… you got banned at one point? What's the story behind that??
I'll urge everyone to go to their personal page & select 'Preferences' and make changes ASAP!!

And I do not know the details @samuel and probably 'should not have said that out loud'. It really doesn't matter, does it?

I was forbidden to post on .net twice. But it never read "Banned" on my computer screen. Was I Banned or was I not?
Doesn't really matter does it?
How do we 'Clear' the recent 'Alerts' from our personal page?
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How do we 'Clear' the recent 'Alerts' from our personal page?
Checking them should automatically clear them.

Alerts/Notifications

A red dot on your avatar near the upper right-hand corner of the site, indicates that you have alerts or new conversations (private messages). When you click on your avatar you will see a number next to Alerts and/or Conversations indicating how many new ones you have. Click on each to view them.

You can adjust your settings for alerts by selecting Account Settings and then Preferences from the left side navigation on the new page.

Scroll down to “Receive a notification when someone…” and set your preferences.

For email alerts, scroll down to Content options and adjust your settings.

Make sure to click Save at the bottom if you make any changes.

- Cricket
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And I do not know the details @samuel and probably 'should not have said that out loud'. It really doesn't matter, does it?
Well, I'm definitely not trying to pick on Damocles, just joking about the presence of drama. I'm sure when banning happens it's got some pretty good stories behind it :)
Thanks for bringing these settings up. It seems like this site is going to be a bit more useful, with the option to follow people and whatnot. Or was that there before and I just didn't know about it?
Check out the Help section for some quick FAQs about the new platform.

- Cricket
I like it. It's the same as the Stromtrooper forum and a lot of others. Tried the Light/Dark modes. Light mode works better for me when it comes to reading.
When you click on the 'New' balloon it brings you to the list of new postings, which is good.
Once you read a new post in a thread, that thread drops off of the 'New' list, which is bad.
You can go to the filter at the top left of the 'New' page and unclick 'Unread' and then you can see the 'New' stuff including the threads you have read, which is good.
The unlicking of 'Unread' does not persist, though, which is bad.

Is there a way to make the choices in the filter persist?

ETA, RTFM, Tom! Found it in the dang menu, right at the bottom:
Click on Save as default: These filters will be used by default whenever you return.
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In vBulletin, there was an icon next to the thread title that would take you to the first unread post in the thread. The best I can do with XenForo is go to the 'last unread'.

Anybody know where the magic button is?

ETA, RTFM, Tom! Found it in the FAQ:
Clicking the thread title will take you to where you left off, the 1st unread post.
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still having trouble finding private messages
@maverick9611,

Clicking on your avatar will give you a drop-down menu for all things related to your account.


'Conversations' are your private messages.
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