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I finally got around to replacing the doohickey on my 2009. While I was working on the thing I noticed that my new skid plate had an issue.

P1060147.JPG

I contacted JNS Engineering to see if there was any warranty on the thing. They asked for a pic of the bottom of the plate which I provided and asked if the plate took any "major hits". I told them I distinctly remember sliding over a rock at low speed. but there wasn't any signifigant impact. (I've only had the plate for a month or so) After waiting about a week they got back to me stating I could sent it to them and they would re-weld it for $30 (re-powder coat for free).

After dealing with Eagle Mike and witnessing his awesome customer service with the doohickey I was a little disappointed with the service from JNS. I will have the plate repaired, but I think I will pass on having JNS do it.

So....what do you think? Did I expect to much?
 

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Given the break occurred right on a weld their unwillingness to repair / replace it for free is crap. I'd contact the attorney general and see if a certified professional welder would be willing to do a visual weld inspection and document if the weld has imperfections before repairing it. Then request that JNS refund the cos of the repair.

just MHO.
 

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I finally got around to replacing the doohickey on my 2009. While I was working on the thing I noticed that my new skid plate had an issue.

View attachment 719

I contacted JNS Engineering to see if there was any warranty on the thing. They asked for a pic of the bottom of the plate which I provided and asked if the plate took any "major hits". I told them I distinctly remember sliding over a rock at low speed. but there wasn't any signifigant impact. (I've only had the plate for a month or so) After waiting about a week they got back to me stating I could sent it to them and they would re-weld it for $30 (re-powder coat for free).

After dealing with Eagle Mike and witnessing his awesome customer service with the doohickey I was a little disappointed with the service from JNS. I will have the plate repaired, but I think I will pass on having JNS do it.

So....what do you think? Did I expect to much?
Its a possibility that they read and remembered your post regarding "Got myself into a mess of Malapai (Lava Rock) and that plate got severly punished. Did its job wonderfully and now it has a little more character to it!!"

http://www.klrforum.com/showpost.php?p=69122&postcount=21

Looks to me like, after reading that post, they were willing to meet you about half way....you pay for the weld, they'll powder coat the plate again. One problem I see is that you stated in a thread that the manufacturer / distributor was active in that while mounted on your bike, the plate was "severely punished." Also keep in mind that aluminum welds are prone to fail when exposed to flex, vibration and impact, much more so than steel. Its the nature of the beast, and needs to be considered when looking at designs. Skid plates are designed to offer protection. Due to the unpredictable nature of its intended use, overall responsibility for failure may have to be shared by the operator and the manufacturer. If a bash plate manufacturer came up with a "rider proof" bash plate, you would need dual wheels front and back to support the weight. I hate to point out a wore out old clique, but when you take a bike that big and heavy, and start bashing it into rocks, "something has got to give".
 

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Busted.

Sounds like it did what it was supposed to do.
 

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Does the 09' plate mount up differently than the pre 08' plates? Seems a hit hard enough to rip a good weld like that would also leave evidence upon the frame too. I'm sure I'll earn no bonus points or make new friends by saying that a proper weld should be stronger than the base material and the fact that the break occurred right on the weld and did not spider off into the sheet metal makes me think the weld was not done correctly. Ergo the necessity for a certified welder to inspect the weld for porosity, penetration depth and proper flux.
 

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Discussion Starter #6
Does the 09' plate mount up differently than the pre 08' plates? Seems a hit hard enough to rip a good weld like that would also leave evidence upon the frame too. I'm sure I'll earn no bonus points or make new friends by saying that a proper weld should be stronger than the base material and the fact that the break occurred right on the weld and did not spider off into the sheet metal makes me think the weld was not done correctly. Ergo the necessity for a certified welder to inspect the weld for porosity, penetration depth and proper flux.
The plate mounts up the same and there is not a scratch or dent or ding on the frame. I was under the impression that the weld should be the strongest point as well.

I know exactly when the crack occurred too. I was traveling on singletrack at approx 10 mph when I bottomed out on a large rock and slid that thing across the majority of my skid plate. I remember it cause I really haven't "hit" the plate any other time.

In the spirit of full disclosure, I am a firefighter. If you give a firefighter a feather, a ball bearing and an anvil. He will find a way to break the anvil with the feather and loose the bearing. That is probably what happened here.

I just felt the weld was faulty and should have been fixed for free, but I can get it done myself, correctly, for free. :46:
 

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I consider that when protective stuff has done it's job, it gets bent. It's sort of sacrificial stuff. I have bent my nerf bars plenty of times, and have bent them back.


The weld shouldn't have broken, but if you can fix it yourself then that is the best course. I've whapped mine so hard my teeth almost fell out and not popped a weld, but why taint your motorcycle experience with dealing with a somewhat recalcitrant vendor? Fix it and go!

Tom
 

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I consider that when protective stuff has done it's job, it gets bent. It's sort of sacrificial stuff. I have bent my nerf bars plenty of times, and have bent them back.


The weld shouldn't have broken, but if you can fix it yourself then that is the best course. I've whapped mine so hard my teeth almost fell out and not popped a weld, but why taint your motorcycle experience with dealing with a somewhat recalcitrant vendor? Fix it and go!

Tom
Good advice. And good use of recalcitrant. Double bonus. BTW, I wrote an article about our trip I'm gonna start shopping around. I'll post it up after a few more edits.
 

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Gosh, I don't mean to sound ostentatious, Tom said stuffily....
 

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Logical word choice just comes naturally to some people, Tom reasoned.
 
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