Originally Posted by passedoutwookie
Welp, I called Kawasaki and, great news! It was covered. I got the confirmation number and took it into the dealer. After 3-4 days I called to check on it. Evidently they had decided that there was not covered by the recall, and had decided not to let me know. I called the Kawasaki rep I dealt with before and told him what had happened (along with the sharing the terrible reviews of this dealership's service dept) and he asked me to send he asked me to send some pictures in. When he got the pictures he informed me that the turn signals had not broken the correct way and so I was not covered. He said only clean breaks were covered, mine look to have dry rotted and then broken.
I had a terrible experience with the dealer and Kawasaki itself. It seems like both of them were just trying to dodge doing anything. Obviously my serial number was covered, and obviously the turn signals broke. Obviously I should be covered.
So long story short, I didn't get my turn signals replaced and I'm back to my original question, what have you guys replaced your signals with?
PM me your VIN and I will check from my end! I am a dealer and I hate 'fly-by night dealers', they give a bad name to all of us!
IF your bike has NOT had the recall and is Eligible, it is KAWASAKI'S Responsibility to re-imburse the dealer for turn signal replacement! DRY Rot or crash damage does not matter in this case! IT is a mandatory Safety RECALL!
I hate warranty work as much as the next guy, pays for a mechanic ONLY! It does not help pay for the mortgage, light bill, phone bill, insurance bill, etc.
That is NOT your fault!
Did you Personally Go To, Kawasaki Motorcycles, ATV, SxS, Jet Ski Personal Watercraft
, 'owner info' and key-in your VIN, and confirm eligibility of Your Bike! May still be 'free to you'!
Force the Issue, if you have to, if your bikes' VIN is still ELIGIBLE!!